about red mercury
a little bit about us
Red Mercury was set by The Brackenbury Group in 2006 and provides full-service premium quality traditional telephony services for SME and business customers throughout Australia. Our Business telephony service is a seamless solution comprised of services from the largest and most respected carriers in Australia.
Red Mercury offers a whole of business telecommunication solution
Red Mercury enjoys close relationships with Australia's leading telephony carriers, both fixed and mobile, ensuring that the solutions we deliver are truly business-grade quality.
Our people are passionate about making a difference to your business
Red Mercury has a 50 strong sales team whose job it is to personally visit and provide service to our clients in all eastern and southern states.
We understand that our clients don't want to be pestered, and they want to be serviced by someone who genuinely cares about their business and is willing to take the time to visit them, listen and advise on the best, most useful and cost effective mobile telecommunications solution for their business.
The Red Mercury Sales team is able to offer a professional service, supported by a large resourceful company, yet unhindered by the lengthy administrative processes and inflexibility that typically limits the choices available to small businesses.
Red Mercury will deliver and exceptional customer service experience every time
We have a proven history of providing smooth delivery and seamless transition of services for our customers by offering project management throughout the provisioning process.
Our staff will coordinate events and maintain ongoing communication with the customer, our suppliers and, where requires, third party contractors. By doing so we are able to ensure that provisioning is complete in a timely manner with minimal disturbance to the customer
